Frequently Asked Questions
Everything you need to know about grooming and organization.
How does the silicone grip technology work?
Our patent-pending silicone technology is designed to grip to shiny, smooth surfaces like glass and tiles without the need for suction cups or adhesives. Simply peel off the backing, stick it to a dry surface, and wait 24 hours before use.
What happens if my TOOLETRIES product loses its stickiness?
If your product gets dusty or dirty, simply wash it with warm water and mild soap. Once it is completely air-dried, the silicone will regain its original gripping power.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are your products antimicrobial?
Yes, our products are made from 100% antibacterial silicone, which is hygienic, easy to clean, and resistant to mold and mildew buildup.
Can I use these products on painted walls or drywall?
No, our silicone grip technology is specifically designed for smooth, non-porous surfaces like glass, mirrors, and glazed tiles. It is not suitable for wood, stone, or painted surfaces.